The Tea Cellar Co. Guarantee

Customer satisfaction is our highest priority, we are happy to help if you need to return an order. 

Customers in Australia have a cooling-off period of fourteen days, but any tea products must remain sealed for this to be in effect. We may ask you to return the item to us.

Shipping is non-refundable on all orders. Please kindly review and confirm your order before completing payment.

Just contact our concierge team and we will discuss returning your order.